InfraOps collects personal data you provide directly, such as name, email, company, and contact details when you register, contact support, or subscribe to services. We also automatically collect technical data like IP address, browser type, and usage patterns through cookies and similar technologies to improve platform functionality and security.
Your data is used to operate, maintain, and improve our digital energy management platform, including AI forecasting and automated coordination features. We process data to provide customer support, communicate updates, ensure security, comply with legal obligations in Canada, and for other legitimate business purposes as described when we collect the information.
We do not sell your personal data. We may share information with trusted service providers who assist in platform operations (e.g., hosting, analytics) under strict confidentiality agreements. Disclosure may also occur if required by Canadian law, to protect our rights, or in connection with a business transfer like a merger or acquisition.
We implement industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. Data is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You can request data deletion by contacting us at [email protected].
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. You can manage cookie preferences through your browser settings and opt-out of marketing communications. To exercise your rights under Canadian privacy laws, please contact us via the details provided on our Contact page.
This policy may be updated to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on our site. For any questions regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at: InfraOps Inc., 8104 Berta Hollow, Canada. Email: [email protected]. Last updated: [[Current Date]].